We offer after-hours, emergency assistance to our clients via Travel Helpline. Travel Helpline is a privately held, family-run firm with well over forty years of experience. Their travel consultants are extremely well-trained and knowledgeable- thus able to provide the expertise and service that Stewart International's clients have come to rely upon. They employ over 130 agents in three call centers (New York, Colorado and Ireland) which can be "rolled over" in the unllkely event that an emergency shuts down one of the three.
Travel Helpline is bridged directly into our reservations system so that they can instantly access our passenger travel records. They can be accessed within the United States with a customized toll-free number. Travelers calling from abroad must call long-distance, but can ask to be called back.